TERMS AND CONDITIONS
Last Updated: March 28, 2025
1. Introduction
Welcome to Louko and Lemon LLC. By accessing our website (loukoandlemon.com), you agree to these Terms and Conditions. If you do not agree, please do not use our services.
2. Definitions
Company: Louko and Lemon LLC, located at 25166 Via Azul, Laguna Niguel, CA 92677.
Service: Our website and related offerings.
User (You): Anyone accessing our Service.
Account: Your registered profile on our Service.
Orders & Goods: Products available for purchase through our website.
3. Using Our Service
You must be at least 18 years old to use our Service.
By creating an account, you agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials.
4. Placing Orders
By placing an order, you confirm that you have the legal right to make the purchase.
Payments are processed through secure third-party providers.
We reserve the right to refuse or cancel orders due to errors, fraud, or unavailable stock.
5. Returns & Cancellations
All sales are final. We do not accept returns, exchanges, or cancellations once an order is placed.
If you receive a defective or incorrect item, please contact us at [your email] within 7 days of delivery for assistance.
6. Pricing & Availability
Prices may change without notice.
We do our best to ensure product information is accurate but cannot guarantee it is error-free.
7. Intellectual Property
All content on our website, including text, images, and trademarks, is owned by Louko and Lemon LLC.
You may not use our content without prior written consent.
8. Third-Party Links
We may provide links to third-party sites for convenience.
We are not responsible for their content, policies, or practices.
9. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages.
Our total liability is limited to the amount you paid for our services or $100, whichever is lower.
10. Governing Law
These Terms are governed by the laws of California, USA.
11. Changes to These Terms
We may update these Terms at any time. Significant changes will be notified at least 30 days in advance.
12. Contact Us
For any questions, email us at info@loukoandlemon.com.
PRIVACY POLICY
Last Updated: March 28, 2025
1. Introduction
Welcome to Louko and Lemon LLC ("Company," "we," "us," or "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit loukoandlemon.com ("Website") or use our services.
By accessing our Website, you agree to this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect the following types of information:
A. Personal Information (provided by you)
Name
Email Address
Phone number
Shipping & billing address
Payment details (processed securely through third-party payment providers)
b. Automatically Collected Information
IP address
Browser type & device information
Pages visited & time spent on our Website
Cookies & tracking technologies (see Section 6)
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Improve our Website and services
Send order updates and marketing communications (only if you opt-in)
Prevent fraud and ensure security
4. How We Share Your Information
We do not sell or rent your information. However, we may share it with:
Service providers (e.g., payment processors, shipping partners)
Legal authorities (if required by law or to protect our rights)
5. Data Security
We take reasonable security measures to protect your personal information, but we cannot guarantee absolute security. You are responsible for keeping your account credentials secure.
6. Cookies & Tracking
We use cookies to enhance your browsing experience. You can manage cookie settings through your browser.
7. Your Rights
Depending on your location, you may have the right to:
-Access, update, or delete your personal information
-Opt out of marketing communications
-Restrict data processing (where applicable)
To make a request, contact us at info@loukoandlemon.com.
8. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.
10. Contact Us
If you have any questions, please contact us at: info@loukoandlemon.com
COOKIES POLICY
Last Updated: March 28, 2025
1. Introduction
Louko and Lemon LLC ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on loukoandlemon.com ("Website"). This policy explains what cookies are, how we use them, and how you can manage your preferences.
By using our Website, you consent to our use of cookies in accordance with this policy.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help improve your browsing experience by remembering your preferences, enabling security features, and analyzing site performance.
3. How We Use Cookies
We use the following types of cookies:
a. Essential Cookies (Strictly Necessary)
These cookies are required for the Website to function properly. They cannot be disabled.
Examples:
-Keeping items in your shopping cart
-Enabling secure payment processing
b. Performance & Analytics Cookies
These cookies help us analyze Website traffic and improve functionality. They collect anonymous data on how users interact with the site.
Examples:
-Google Analytics (tracking visitor behavior)
-Load time monitoring
c. Functional Cookies
These cookies remember your preferences to enhance your experience.
Examples:
-Remembering login details
-Saving language or region preferences
d. Marketing & Advertising Cookies
These cookies track browsing habits to personalize ads and promotions. They may be placed by third-party advertisers.
Examples:
-Social media integrations (Facebook, Instagram)
-Google Ads tracking
4. How to Manage Cookies
You can control and disable cookies through your browser settings:
Google Chrome: Manage cookies
Mozilla Firefox: Manage cookies
Safari: Manage cookies
Microsoft Edge:Manage cookies
Disabling cookies may affect Website functionality.
5. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new "Last Updated" date.
6. Contact Us
If you have any questions about this Cookies Policy, contact us at: info@loukoandlemon.com